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DNS zone of a domain alias cannot be edited because the domain alias is turned off

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If a domain not resolving to the server IP and on activating the DNS zone of a domain can give the error “DNS zone of a domain alias cannot be edited because the domain alias is turned off”. To correct this you need to check and change the domain status.
asked 5 years ago in Dedicated Server Issues by whukadmin (5,940 points)

1 Answer

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Solution :

Open up command prompt in Remote Desktop and type the command

cd %plesk_bin%

dbclient.exe --direct-sql --sql="update dns_zone set status=0
where name='domain.com';

Finally login to plesk and switch off and on the DNS and it should fix the issue.

answered 5 years ago by whukadmin (5,940 points)

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