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  1. #1
    Join Date
    Sep 2010

    Default Do you support 24*7 support


    whether provides 24*7 support?

  2. #2
    Join Date
    Jun 2008
    United Kingdom


    Yes we do offer TRUE 24x7x365 days live chat and email support and our average response time for email / ticket support is less than 10 minutes at anytime of the year..

    You are most welcome to contact us via live chat at anytime of the day and you will be speaking to our live human chat operator.. or get a reply from one of our technicians in less than 10 minutes for your submitted email/ticket request..

    If you have any more questions, please feel free to get back to us.

  3. #3
    Join Date
    Jul 2011

    Default hosting

    i posted my ticket nearly hour ago no reply yet

  4. #4
    Join Date
    Dec 2010
    Cumbernauld, Scotland, UK


    If it is urgent, use Liva Chat
    This normally resolves the issue

    If it is a technical issue then raise a Support Ticket
    Note that you need to click on Post Reply and not update, I've made this mistake a few times
    A customer between December 2010 and March 2012
    No longer a customer with WebhostUK Limited

  5. #5


    More often due to ticket load there might be delay in response as we normally make sure old tickets are handled first and so on.

    Our live support chat is available all the time, so you can contact us.

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