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hostinghell
27-01-2013, 02:09 PM
There have been multiple configuration issues with the server that I have been willing to overlook. However, yesterday the server was down for over a day. I spoke with two different customer service/support reps and neither could tell me what was going on. I was told to log support tickets and did, however I did not receive any response/update to them.

Today I contact you guys again, as all my sites are still down, and I'm told that the server has been migrated and that I was sent a notification email a week ago. I did not receive ANY notification email regarding this, and with the support team being clueless yesterday it looks like your people weren't informed either.

This is ridiculous.