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View Full Version : Network Instability 2012-05-31 15:12



Albert Kent
31-05-2012, 03:31 PM
Hello,

We got an update from the datacenter as "We are experiencing some network issues and our engineers are looking into this at this point. We will update the status page with more information as soon as we can. We thank you for your patience. "

I apologize for inconvenience caused to you, we will keep you updated with the status on this.

Albert Kent
31-05-2012, 03:57 PM
Update :
Our datacenter engineers have identified that these issues are related to network issues affecting a major UK peering point affecting multiple ISPs.

Albert Kent
31-05-2012, 04:42 PM
The London Internet Exchange suffered an outage beginning at 15:50 and is continuing. As a major peering exchange for internet providers this has caused substantial changes to the routing of internet traffic across the UK.

We have adjusted our routing to mitigate the issue, however issues may still appear due to the continuation of the outage.

Our datacenter engineers will continue to monitor this issue closely.

Yoda
31-05-2012, 04:44 PM
Hello,

can we get some link with notify (proof) about this?


thank you.

Daniel Smith
31-05-2012, 04:52 PM
You can directly contact PoundHost for further more information on this regards.

Albert Kent
01-06-2012, 09:44 AM
Hello,

This issue has been resolved now. This was unfortunately outside of our control, I apologize for inconvenience caused. We've an update from the datacenter as -

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We have been closely monitoring our network status over the last 12 hours since we restored peering at the affected peering exchange and have seen no issues and none have been raised by the client base. We do not anticipate this issue happening again.
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Thanks!