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View Full Version : Do you support 24*7 support



axadimnas
06-09-2010, 11:28 AM
hello,

whether Webhost.uk.net provides 24*7 support?

Abbie
06-09-2010, 01:34 PM
Yes we do offer TRUE 24x7x365 days live chat and email support and our average response time for email / ticket support is less than 10 minutes at anytime of the year..

You are most welcome to contact us via live chat at anytime of the day and you will be speaking to our live human chat operator.. or get a reply from one of our technicians in less than 10 minutes for your submitted email/ticket request..

If you have any more questions, please feel free to get back to us.

GRANDAD
04-07-2011, 08:40 PM
i posted my ticket nearly hour ago no reply yet:(

m8internet
05-07-2011, 02:16 PM
If it is urgent, use Liva Chat
This normally resolves the issue

If it is a technical issue then raise a Support Ticket
Note that you need to click on Post Reply and not update, I've made this mistake a few times

Natasha
05-07-2011, 04:22 PM
More often due to ticket load there might be delay in response as we normally make sure old tickets are handled first and so on.

Our live support chat is available all the time, so you can contact us.